Customer Service Chatbot Market size is projected to reach xxxx units by 2025 from an estimated xxxx unit in 2019, growing at a CAGR of xx% globally.
Scope of the Customer Service Chatbot Market
The main goal of this report is to help users understand the Customer Service Chatbot market in terms of its definition, segmentation, market potential, influential trends, and challenges facing the market. In-depth research and analysis took place while preparing the report. Readers will find this report very helpful to in-depth understanding of the market.
Market Segmentation
Customer Service Chatbot Market Research report comprises of Porter's five forces analysis to do the detail study about its each segmentation like Product segmentation, End user/application segment analysis and Major key players analysis mentioned as below;
The prominent key players included in the report on Customer Service Chatbot market include:
Watson Assistant (IBM), MobileMonkey, Freshdesk, Oracle, Genesys, AWS, ItsAlive, Amelia, Xpresso.ai, Reply.ai, Nuance, AgentBot, Botsify, Bold 360, Acquire.io, SnapEngage, WP-Chatbot, DialogFlow, Conversable, Pandorabots, ChattyPeople, ActiveChat, Xenioo, Converse AI, Engati, Pypestream, Kayako, ZoConvert, Nanjing Yunwen Network Technology, Udesk
Market Data Breakdown and Growth Pattern by Type
- Text Chatbot
- Voice Chatbot
Market Data Breakdown and Growth Pattern by End-Use Industry / Applications
- Corporate Website
- Online Store
Geographic and direct information from the for the most part Customer Service Chatbot market is being used to help makers pick which credits to sort out to battle with current market segments. Topographical regions covered by the market: The evaluation bases on key current geographical districts, as
• North America (U.S., Canada, Mexico)
• Europe (Germany, U.K., France, Italy, Russia, Spain, Rest of Europe)
• Asia-Pacific (China, India, Japan, Singapore, Australia, New Zealand, Rest of APAC)
• Middle East & Africa (Turkey, Saudi Arabia, Iran, UAE, Africa, Rest of MEA)
• South America (Brazil, Argentina, Rest of SA)
The report provides insights on the following pointers:
• Market Penetration: Comprehensive information on Customer Service Chatbot offered by the top 10 players in the Customer Service Chatbot market
• Product Development/Innovation: Detailed insights on upcoming technologies, research and development activities, and new product launches in the Customer Service Chatbot market
• Market Development: Comprehensive information about lucrative emerging markets. The report analyzes the markets for various Customer Service Chatbot across geographies
• Market Diversification: Exhaustive information about new products, untapped geographies, recent developments, and investments in the Customer Service Chatbot market
• Competitive Assessment: In-depth assessment of market shares, strategies, products, and manufacturing capabilities of leading players in the Customer Service Chatbot market
Market Size Estimation:
The bottom-up and top-down approaches have been used to estimate the size of the Customer Service Chatbot market. These approaches have also been used extensively to determine the size of the various sub-segments in the market. The research methodology used to estimate the market size includes the following details:
• In-depth secondary research was done to identify the prominent players in the Customer Service Chatbot market.
• All the possible parameters of the Customer Service Chatbot market were studied to check their effect on the market.
• The value chain and market size of the Customer Service Chatbot market in terms of (million/billion) have been determined through primary and secondary research.
• The secondary methodology was used to determine the percentage of the splits, shares, and breakdowns and was verified using the primary research methodology.
1 Introduction to Research & Analysis Reports
1.1 Customer Service Chatbot Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Service Chatbot Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Service Chatbot Overall Market Size
2.1 Global Customer Service Chatbot Market Size: 2021 VS 2028
2.2 Global Customer Service Chatbot Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Service Chatbot Players in Global Market
3.2 Top Global Customer Service Chatbot Companies Ranked by Revenue
3.3 Global Customer Service Chatbot Revenue by Companies
3.4 Top 3 and Top 5 Customer Service Chatbot Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Service Chatbot Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Service Chatbot Players in Global Market
3.6.1 List of Global Tier 1 Customer Service Chatbot Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Service Chatbot Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Customer Service Chatbot Market Size Markets, 2021 & 2028
4.1.2 Text Chatbot
4.1.3 Voice Chatbot
4.2 By Type - Global Customer Service Chatbot Revenue & Forecasts
4.2.1 By Type - Global Customer Service Chatbot Revenue, 2017-2022
4.2.2 By Type - Global Customer Service Chatbot Revenue, 2023-2028
4.2.3 By Type - Global Customer Service Chatbot Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Service Chatbot Market Size, 2021 & 2028
5.1.2 Corporate Website
5.1.3 Online Store
5.1.4 Other
5.2 By Application - Global Customer Service Chatbot Revenue & Forecasts
5.2.1 By Application - Global Customer Service Chatbot Revenue, 2017-2022
5.2.2 By Application - Global Customer Service Chatbot Revenue, 2023-2028
5.2.3 By Application - Global Customer Service Chatbot Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Customer Service Chatbot Market Size, 2021 & 2028
6.2 By Region - Global Customer Service Chatbot Revenue & Forecasts
6.2.1 By Region - Global Customer Service Chatbot Revenue, 2017-2022
6.2.2 By Region - Global Customer Service Chatbot Revenue, 2023-2028
6.2.3 By Region - Global Customer Service Chatbot Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Customer Service Chatbot Revenue, 2017-2028
6.3.2 US Customer Service Chatbot Market Size, 2017-2028
6.3.3 Canada Customer Service Chatbot Market Size, 2017-2028
6.3.4 Mexico Customer Service Chatbot Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Customer Service Chatbot Revenue, 2017-2028
6.4.2 Germany Customer Service Chatbot Market Size, 2017-2028
6.4.3 France Customer Service Chatbot Market Size, 2017-2028
6.4.4 U.K. Customer Service Chatbot Market Size, 2017-2028
6.4.5 Italy Customer Service Chatbot Market Size, 2017-2028
6.4.6 Russia Customer Service Chatbot Market Size, 2017-2028
6.4.7 Nordic Countries Customer Service Chatbot Market Size, 2017-2028
6.4.8 Benelux Customer Service Chatbot Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Customer Service Chatbot Revenue, 2017-2028
6.5.2 China Customer Service Chatbot Market Size, 2017-2028
6.5.3 Japan Customer Service Chatbot Market Size, 2017-2028
6.5.4 South Korea Customer Service Chatbot Market Size, 2017-2028
6.5.5 Southeast Asia Customer Service Chatbot Market Size, 2017-2028
6.5.6 India Customer Service Chatbot Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Customer Service Chatbot Revenue, 2017-2028
6.6.2 Brazil Customer Service Chatbot Market Size, 2017-2028
6.6.3 Argentina Customer Service Chatbot Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Service Chatbot Revenue, 2017-2028
6.7.2 Turkey Customer Service Chatbot Market Size, 2017-2028
6.7.3 Israel Customer Service Chatbot Market Size, 2017-2028
6.7.4 Saudi Arabia Customer Service Chatbot Market Size, 2017-2028
6.7.5 UAE Customer Service Chatbot Market Size, 2017-2028
7 Players Profiles
7.1 Watson Assistant (IBM)
7.1.1 Watson Assistant (IBM) Corporate Summary
7.1.2 Watson Assistant (IBM) Business Overview
7.1.3 Watson Assistant (IBM) Customer Service Chatbot Major Product Offerings
7.1.4 Watson Assistant (IBM) Customer Service Chatbot Revenue in Global Market (2017-2022)
7.1.5 Watson Assistant (IBM) Key News
7.2 MobileMonkey
7.2.1 MobileMonkey Corporate Summary
7.2.2 MobileMonkey Business Overview
7.2.3 MobileMonkey Customer Service Chatbot Major Product Offerings
7.2.4 MobileMonkey Customer Service Chatbot Revenue in Global Market (2017-2022)
7.2.5 MobileMonkey Key News
7.3 Freshdesk
7.3.1 Freshdesk Corporate Summary
7.3.2 Freshdesk Business Overview
7.3.3 Freshdesk Customer Service Chatbot Major Product Offerings
7.3.4 Freshdesk Customer Service Chatbot Revenue in Global Market (2017-2022)
7.3.5 Freshdesk Key News
7.4 Oracle
7.4.1 Oracle Corporate Summary
7.4.2 Oracle Business Overview
7.4.3 Oracle Customer Service Chatbot Major Product Offerings
7.4.4 Oracle Customer Service Chatbot Revenue in Global Market (2017-2022)
7.4.5 Oracle Key News
7.5 Genesys
7.5.1 Genesys Corporate Summary
7.5.2 Genesys Business Overview
7.5.3 Genesys Customer Service Chatbot Major Product Offerings
7.5.4 Genesys Customer Service Chatbot Revenue in Global Market (2017-2022)
7.5.5 Genesys Key News
7.6 AWS
7.6.1 AWS Corporate Summary
7.6.2 AWS Business Overview
7.6.3 AWS Customer Service Chatbot Major Product Offerings
7.6.4 AWS Customer Service Chatbot Revenue in Global Market (2017-2022)
7.6.5 AWS Key News
7.7 ItsAlive
7.7.1 ItsAlive Corporate Summary
7.7.2 ItsAlive Business Overview
7.7.3 ItsAlive Customer Service Chatbot Major Product Offerings
7.7.4 ItsAlive Customer Service Chatbot Revenue in Global Market (2017-2022)
7.7.5 ItsAlive Key News
7.8 Amelia
7.8.1 Amelia Corporate Summary
7.8.2 Amelia Business Overview
7.8.3 Amelia Customer Service Chatbot Major Product Offerings
7.8.4 Amelia Customer Service Chatbot Revenue in Global Market (2017-2022)
7.8.5 Amelia Key News
7.9 Xpresso.ai
7.9.1 Xpresso.ai Corporate Summary
7.9.2 Xpresso.ai Business Overview
7.9.3 Xpresso.ai Customer Service Chatbot Major Product Offerings
7.9.4 Xpresso.ai Customer Service Chatbot Revenue in Global Market (2017-2022)
7.9.5 Xpresso.ai Key News
7.10 Reply.ai
7.10.1 Reply.ai Corporate Summary
7.10.2 Reply.ai Business Overview
7.10.3 Reply.ai Customer Service Chatbot Major Product Offerings
7.10.4 Reply.ai Customer Service Chatbot Revenue in Global Market (2017-2022)
7.10.5 Reply.ai Key News
7.11 Nuance
7.11.1 Nuance Corporate Summary
7.11.2 Nuance Business Overview
7.11.3 Nuance Customer Service Chatbot Major Product Offerings
7.11.4 Nuance Customer Service Chatbot Revenue in Global Market (2017-2022)
7.11.5 Nuance Key News
7.12 AgentBot
7.12.1 AgentBot Corporate Summary
7.12.2 AgentBot Business Overview
7.12.3 AgentBot Customer Service Chatbot Major Product Offerings
7.12.4 AgentBot Customer Service Chatbot Revenue in Global Market (2017-2022)
7.12.5 AgentBot Key News
7.13 Botsify
7.13.1 Botsify Corporate Summary
7.13.2 Botsify Business Overview
7.13.3 Botsify Customer Service Chatbot Major Product Offerings
7.13.4 Botsify Customer Service Chatbot Revenue in Global Market (2017-2022)
7.13.5 Botsify Key News
7.14 Bold 360
7.14.1 Bold 360 Corporate Summary
7.14.2 Bold 360 Business Overview
7.14.3 Bold 360 Customer Service Chatbot Major Product Offerings
7.14.4 Bold 360 Customer Service Chatbot Revenue in Global Market (2017-2022)
7.14.5 Bold 360 Key News
7.15 Acquire.io
7.15.1 Acquire.io Corporate Summary
7.15.2 Acquire.io Business Overview
7.15.3 Acquire.io Customer Service Chatbot Major Product Offerings
7.15.4 Acquire.io Customer Service Chatbot Revenue in Global Market (2017-2022)
7.15.5 Acquire.io Key News
7.16 SnapEngage
7.16.1 SnapEngage Corporate Summary
7.16.2 SnapEngage Business Overview
7.16.3 SnapEngage Customer Service Chatbot Major Product Offerings
7.16.4 SnapEngage Customer Service Chatbot Revenue in Global Market (2017-2022)
7.16.5 SnapEngage Key News
7.17 WP-Chatbot
7.17.1 WP-Chatbot Corporate Summary
7.17.2 WP-Chatbot Business Overview
7.17.3 WP-Chatbot Customer Service Chatbot Major Product Offerings
7.17.4 WP-Chatbot Customer Service Chatbot Revenue in Global Market (2017-2022)
7.17.5 WP-Chatbot Key News
7.18 DialogFlow
7.18.1 DialogFlow Corporate Summary
7.18.2 DialogFlow Business Overview
7.18.3 DialogFlow Customer Service Chatbot Major Product Offerings
7.18.4 DialogFlow Customer Service Chatbot Revenue in Global Market (2017-2022)
7.18.5 DialogFlow Key News
7.19 Conversable
7.19.1 Conversable Corporate Summary
7.19.2 Conversable Business Overview
7.19.3 Conversable Customer Service Chatbot Major Product Offerings
7.19.4 Conversable Customer Service Chatbot Revenue in Global Market (2017-2022)
7.19.5 Conversable Key News
7.20 Pandorabots
7.20.1 Pandorabots Corporate Summary
7.20.2 Pandorabots Business Overview
7.20.3 Pandorabots Customer Service Chatbot Major Product Offerings
7.20.4 Pandorabots Customer Service Chatbot Revenue in Global Market (2017-2022)
7.20.5 Pandorabots Key News
7.21 ChattyPeople
7.21.1 ChattyPeople Corporate Summary
7.21.2 ChattyPeople Business Overview
7.21.3 ChattyPeople Customer Service Chatbot Major Product Offerings
7.21.4 ChattyPeople Customer Service Chatbot Revenue in Global Market (2017-2022)
7.21.5 ChattyPeople Key News
7.22 ActiveChat
7.22.1 ActiveChat Corporate Summary
7.22.2 ActiveChat Business Overview
7.22.3 ActiveChat Customer Service Chatbot Major Product Offerings
7.22.4 ActiveChat Customer Service Chatbot Revenue in Global Market (2017-2022)
7.22.5 ActiveChat Key News
7.23 Xenioo
7.23.1 Xenioo Corporate Summary
7.23.2 Xenioo Business Overview
7.23.3 Xenioo Customer Service Chatbot Major Product Offerings
7.23.4 Xenioo Customer Service Chatbot Revenue in Global Market (2017-2022)
7.23.5 Xenioo Key News
7.24 Converse AI
7.24.1 Converse AI Corporate Summary
7.24.2 Converse AI Business Overview
7.24.3 Converse AI Customer Service Chatbot Major Product Offerings
7.24.4 Converse AI Customer Service Chatbot Revenue in Global Market (2017-2022)
7.24.5 Converse AI Key News
7.25 Engati
7.25.1 Engati Corporate Summary
7.25.2 Engati Business Overview
7.25.3 Engati Customer Service Chatbot Major Product Offerings
7.25.4 Engati Customer Service Chatbot Revenue in Global Market (2017-2022)
7.25.5 Engati Key News
7.26 Pypestream
7.26.1 Pypestream Corporate Summary
7.26.2 Pypestream Business Overview
7.26.3 Pypestream Customer Service Chatbot Major Product Offerings
7.26.4 Pypestream Customer Service Chatbot Revenue in Global Market (2017-2022)
7.26.5 Pypestream Key News
7.27 Kayako
7.27.1 Kayako Corporate Summary
7.27.2 Kayako Business Overview
7.27.3 Kayako Customer Service Chatbot Major Product Offerings
7.27.4 Kayako Customer Service Chatbot Revenue in Global Market (2017-2022)
7.27.5 Kayako Key News
7.28 ZoConvert
7.28.1 ZoConvert Corporate Summary
7.28.2 ZoConvert Business Overview
7.28.3 ZoConvert Customer Service Chatbot Major Product Offerings
7.28.4 ZoConvert Customer Service Chatbot Revenue in Global Market (2017-2022)
7.28.5 ZoConvert Key News
7.29 Nanjing Yunwen Network Technology
7.29.1 Nanjing Yunwen Network Technology Corporate Summary
7.29.2 Nanjing Yunwen Network Technology Business Overview
7.29.3 Nanjing Yunwen Network Technology Customer Service Chatbot Major Product Offerings
7.29.4 Nanjing Yunwen Network Technology Customer Service Chatbot Revenue in Global Market (2017-2022)
7.29.5 Nanjing Yunwen Network Technology Key News
7.30 Udesk
7.30.1 Udesk Corporate Summary
7.30.2 Udesk Business Overview
7.30.3 Udesk Customer Service Chatbot Major Product Offerings
7.30.4 Udesk Customer Service Chatbot Revenue in Global Market (2017-2022)
7.30.5 Udesk Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Customer Service Chatbot Market Opportunities & Trends in Global Market
Table 2. Customer Service Chatbot Market Drivers in Global Market
Table 3. Customer Service Chatbot Market Restraints in Global Market
Table 4. Key Players of Customer Service Chatbot in Global Market
Table 5. Top Customer Service Chatbot Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Customer Service Chatbot Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Customer Service Chatbot Revenue Share by Companies, 2017-2022
Table 8. Global Companies Customer Service Chatbot Product Type
Table 9. List of Global Tier 1 Customer Service Chatbot Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Service Chatbot Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Customer Service Chatbot Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Customer Service Chatbot Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Customer Service Chatbot Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Customer Service Chatbot Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Customer Service Chatbot Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Customer Service Chatbot Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Customer Service Chatbot Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Customer Service Chatbot Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Customer Service Chatbot Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 30. Watson Assistant (IBM) Corporate Summary
Table 31. Watson Assistant (IBM) Customer Service Chatbot Product Offerings
Table 32. Watson Assistant (IBM) Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 33. MobileMonkey Corporate Summary
Table 34. MobileMonkey Customer Service Chatbot Product Offerings
Table 35. MobileMonkey Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 36. Freshdesk Corporate Summary
Table 37. Freshdesk Customer Service Chatbot Product Offerings
Table 38. Freshdesk Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 39. Oracle Corporate Summary
Table 40. Oracle Customer Service Chatbot Product Offerings
Table 41. Oracle Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 42. Genesys Corporate Summary
Table 43. Genesys Customer Service Chatbot Product Offerings
Table 44. Genesys Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 45. AWS Corporate Summary
Table 46. AWS Customer Service Chatbot Product Offerings
Table 47. AWS Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 48. ItsAlive Corporate Summary
Table 49. ItsAlive Customer Service Chatbot Product Offerings
Table 50. ItsAlive Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 51. Amelia Corporate Summary
Table 52. Amelia Customer Service Chatbot Product Offerings
Table 53. Amelia Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 54. Xpresso.ai Corporate Summary
Table 55. Xpresso.ai Customer Service Chatbot Product Offerings
Table 56. Xpresso.ai Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 57. Reply.ai Corporate Summary
Table 58. Reply.ai Customer Service Chatbot Product Offerings
Table 59. Reply.ai Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 60. Nuance Corporate Summary
Table 61. Nuance Customer Service Chatbot Product Offerings
Table 62. Nuance Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 63. AgentBot Corporate Summary
Table 64. AgentBot Customer Service Chatbot Product Offerings
Table 65. AgentBot Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 66. Botsify Corporate Summary
Table 67. Botsify Customer Service Chatbot Product Offerings
Table 68. Botsify Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 69. Bold 360 Corporate Summary
Table 70. Bold 360 Customer Service Chatbot Product Offerings
Table 71. Bold 360 Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 72. Acquire.io Corporate Summary
Table 73. Acquire.io Customer Service Chatbot Product Offerings
Table 74. Acquire.io Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 75. SnapEngage Corporate Summary
Table 76. SnapEngage Customer Service Chatbot Product Offerings
Table 77. SnapEngage Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 78. WP-Chatbot Corporate Summary
Table 79. WP-Chatbot Customer Service Chatbot Product Offerings
Table 80. WP-Chatbot Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 81. DialogFlow Corporate Summary
Table 82. DialogFlow Customer Service Chatbot Product Offerings
Table 83. DialogFlow Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 84. Conversable Corporate Summary
Table 85. Conversable Customer Service Chatbot Product Offerings
Table 86. Conversable Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 87. Pandorabots Corporate Summary
Table 88. Pandorabots Customer Service Chatbot Product Offerings
Table 89. Pandorabots Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 90. ChattyPeople Corporate Summary
Table 91. ChattyPeople Customer Service Chatbot Product Offerings
Table 92. ChattyPeople Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 93. ActiveChat Corporate Summary
Table 94. ActiveChat Customer Service Chatbot Product Offerings
Table 95. ActiveChat Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 96. Xenioo Corporate Summary
Table 97. Xenioo Customer Service Chatbot Product Offerings
Table 98. Xenioo Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 99. Converse AI Corporate Summary
Table 100. Converse AI Customer Service Chatbot Product Offerings
Table 101. Converse AI Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 102. Engati Corporate Summary
Table 103. Engati Customer Service Chatbot Product Offerings
Table 104. Engati Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 105. Pypestream Corporate Summary
Table 106. Pypestream Customer Service Chatbot Product Offerings
Table 107. Pypestream Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 108. Kayako Corporate Summary
Table 109. Kayako Customer Service Chatbot Product Offerings
Table 110. Kayako Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 111. ZoConvert Corporate Summary
Table 112. ZoConvert Customer Service Chatbot Product Offerings
Table 113. ZoConvert Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 114. Nanjing Yunwen Network Technology Corporate Summary
Table 115. Nanjing Yunwen Network Technology Customer Service Chatbot Product Offerings
Table 116. Nanjing Yunwen Network Technology Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 117. Udesk Corporate Summary
Table 118. Udesk Customer Service Chatbot Product Offerings
Table 119. Udesk Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Customer Service Chatbot Segment by Type in 2021
Figure 2. Customer Service Chatbot Segment by Application in 2021
Figure 3. Global Customer Service Chatbot Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Customer Service Chatbot Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Customer Service Chatbot Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Service Chatbot Revenue in 2021
Figure 8. By Type - Global Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 9. By Application - Global Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 10. By Region - Global Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 11. By Country - North America Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 12. US Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 16. Germany Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 17. France Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 24. China Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 28. India Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 30. Brazil Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 33. Turkey Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 37. Watson Assistant (IBM) Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. MobileMonkey Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Freshdesk Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Oracle Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Genesys Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. AWS Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. ItsAlive Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Amelia Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Xpresso.ai Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Reply.ai Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Nuance Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. AgentBot Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Botsify Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. Bold 360 Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Acquire.io Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 52. SnapEngage Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 53. WP-Chatbot Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 54. DialogFlow Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 55. Conversable Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 56. Pandorabots Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 57. ChattyPeople Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 58. ActiveChat Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 59. Xenioo Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 60. Converse AI Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 61. Engati Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 62. Pypestream Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 63. Kayako Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 64. ZoConvert Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 65. Nanjing Yunwen Network Technology Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 66. Udesk Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Methodology/Research Approach
This research study involved the extensive usage of both primary and secondary data sources. The research process involved the study of various factors affecting the industry, including the government policy, market environment, competitive landscape, historical data, present trends in the market, technological innovation, upcoming technologies and the technical progress in related industry, and market risks, opportunities, market barriers and challenges. The following illustrative figure shows the market research methodology applied in this report.Research Programs/Design
Historical Data (2015-2019) |
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Influencing Factors |
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Market Forecast (2021-2026) |
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Market Size Estimation
Top-down and bottom-up approaches are used to validate the global Voluntary Carbon Offset market size market and estimate the market size for Company, regions segments, product segments and Application (end users).
The market estimations in this report are based on the marketed sale price of Voluntary Carbon Offset (excluding any discounts provided by the player, distributor, wholesaler or traders). The percentage splits, market share, and breakdowns of the product segments are derived on the basis of weights assigned to each of the segments on the basis of their utilization rate and average sale price. The regional splits of the overall Voluntary Carbon Offset market and its sub-segments are based on the percentage adoption or utilization of the given product in the respective region or country.
Major Company in the market is identified through secondary research and their market revenues determined through primary and secondary research. Secondary research included the research of the annual and financial reports of the top Company; whereas, primary research included extensive interviews of key opinion leaders and industry experts such as experienced front-line staff, directors, CEOs and marketing executives. The percentage splits, market share, Growth Rate and breakdowns of the product markets are determined through using secondary sources and verified through the primary sources.
All possible factors that influence the markets included in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The market size for top-level markets and sub-segments is normalized, and the effect of inflation, economic downturns, and regulatory & policy changes or other factors are not accounted for in the market forecast. This data is combined and added with detailed inputs and analysis from Market Intellix and presented in this report
The following figure shows an illustrative representation of the overall market size estimation process used for this study.
Market Breakdown and Data Triangulation
After complete market engineering with calculations for market statistics; market size estimations; market forecasting; market breakdown; and data triangulation, extensive primary research was conducted to gather information and verify and validate the critical numbers arrived at. In the complete market engineering process, both top-down and bottom-up approaches were extensively used, along with several data triangulation methods, to perform market estimation and market forecasting for the overall market segments and sub-segments listed in this report. Extensive qualitative and further quantitative analysis is also done from all the numbers arrived at in the complete market engineering process to list key information throughout the report.
Data Source
Secondary Sources
Secondary sources include such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, etc. This research study involves the usage of widespread secondary sources, directories, databases such as Bloomberg Business, Wind Info, Hoovers, Factiva (Dow Jones & Company), and TRADING ECONOMICS, and News Network, statista, Federal Reserve Economic Data, annual reports, BIS Statistics, ICIS; company house documents; CAS(American Chemical Society); investor presentations; and SEC filings of companies. Secondary research was used to identify and collect information useful for the extensive, technical, market-oriented, and Hospitals study of the Voluntary Carbon Offset market. It was also used to obtain important information about the top companies, market classification and segmentation according to industry trends to the bottom-most level, and key developments related to market and technology perspectives.
Market Size |
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Market Position of Top Company |
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Qualitative Analysis |
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Primary Sources
In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side include product Company (and their competitors), opinion leaders, industry experts, research institutions, distributors, dealer and traders, as well as the raw materials suppliers and producers, etc.
The primary sources from the demand side include industry experts such as business leaders, marketing and sales directors, technology and innovation directors, supply chain executive, end use (product buyers), and related key executives from various key companies and organizations operating in the global market.
Primary research was conducted to identify segmentation Type, product price range, product Application, key Company, raw materials supply and the downstream demand, industry status and outlook, and key market dynamics such as risks, influence factors, opportunities, market barriers, industry trends, and key player strategies.
Key Executives Interviewed
Key Data Information from Primary Sources
Primary Sources | Parameters | Key Data |
Market Segments(by Application, by Type) |
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Total Market |
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