According to Latest Research, the global market for Call Center Speech Analytics should grow from US$ million in 2022 to US$ million by 2029, with a CAGR of % for the period of 2023-2029.

By country, China accounted for percent of the global market last year and China’s market share increased from percent to percent. China Call Center Speech Analytics market should grow from US$ million in 2022 to US$ million by 2029, with a CAGR of % for the period of 2023-2029. The United States Call Center Speech Analytics market should grow from US$ million in 2022 to US$ million by 2029, with a CAGR of % for the period of 2023-2029.

By segment, Large Enterprises grew percent to account for percent of the total market sales, and SMEs grew percent.

Speech analytics, also called interaction analytics, is technology that leverages artificial intelligence to understand, process, and analyze human speech. Contact centers use speech analytics to assess call recordings and transcripts from digital channels such as chat and text messages.

This report studies and analyses global Call Center Speech Analytics status and future trends, to help determine the Call Center Speech Analytics market size of the total market opportunity by Type, by Application, by company, and by region & country. This report is a detailed and comprehensive analysis of the world market for Call Center Speech Analytics, and provides market size (US$ million) and Year-over-Year growth, considering 2022 as the base year.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

To assess the competitive environment within the market including supplier revenue, market share, and company profiles.

Highlights

(1) Global Call Center Speech Analytics market size, history data 2018-2023, and forecast data 2024-2029, (US$ million)

(2) Global Call Center Speech Analytics by company, revenue, market share and industry ranking 2018-2023, (US$ million)

(3) China Call Center Speech Analytics by company, revenue, market share and industry ranking 2018-2023, (US$ million)

(4) Global Call Center Speech Analytics key consuming regions, consumption value and demand structure

(5) Call Center Speech Analytics industry chains, upstream, midstream and downstream

Market segment by players, this report covers

NICE

Verint

Avaya

OpenText

Google

Vonage

Genesys

Calabrio

CallMiner

Almawave

AWS

Qualtrics

Talkdesk

Alvaria

Castel

VoiceBase

Intelligent Voice

CallTrackingMetrics

Five9

3CLogic

CloudTalk

Deepgram

Gnani.ai

Observe.ai

SpeechTech

Speech-I-Ltd

Batvoice

Kwantics

Speech Village

Salesken

Market segment by Type, covers

On-premises

Cloud

Market segment by Application, can be divided into

Large Enterprises

SMEs

Market segment by regions, regional analysis covers

North America (United States, Canada, and Mexico)

Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)

South America (Brazil, Rest of South America)

Middle East & Africa

Report Includes:

Chapter 1: to describe Call Center Speech Analytics product scope, global consumption value, China consumption value, development opportunities, challenges, trends, and policies.

Chapter 2: Global Call Center Speech Analytics market share and ranking of major manufacturers, revenue, 2018-2023

Chapter 3: China Call Center Speech Analytics market share and ranking of major manufacturers, revenue, 2018-2023

Chapter 4: Call Center Speech Analytics industry chain, upstream, medium-stream, and downstream.

Chapter 5: Segment by Type, consumption value, percent & CAGR, 2018-2029

Chapter 6: Segment by Application, consumption value, percent & CAGR, 2018-2029

Chapter 7: Segment in regional level, consumption value, percent & CAGR, 2018-2029

Chapter 8: Segment in country level, consumption value, percent & CAGR, 2018-2029

Chapter 9: Company profile, introducing the basic situation of the main companies in the market in detail, including product specifications, application, recent development, revenue, gross margin.

Chapter 10: Conclusions

1 Market Overview

1.1 Call Center Speech Analytics Definition

1.2 Global Call Center Speech Analytics Market Size and Forecast

1.3 China Call Center Speech Analytics Market Size and Forecast

1.4 China Percentage in Global Market

1.5 Call Center Speech Analytics Market Size: China VS Global Growth Rate, 2018-2029

1.6 Call Center Speech Analytics Market Dynamics

1.6.1 Call Center Speech Analytics Market Drivers

1.6.2 Call Center Speech Analytics Market Restraints

1.6.3 Call Center Speech Analytics Industry Trends

1.6.4 Call Center Speech Analytics Industry Policy

2 Global Leading Players and Market Share

2.1 By Revenue of Call Center Speech Analytics, Global Market Share by Company, 2018-2023

2.2 Global Call Center Speech Analytics Participants, Market Position (Tier 1, Tier 2, and Tier 3)

2.3 Global Call Center Speech Analytics Concentration Ratio

2.4 Global Call Center Speech Analytics Mergers & Acquisitions, Expansion Plans

2.5 Global Call Center Speech Analytics Major Companies Product Type

2.6 Head Office and Call Center Speech Analytics Production Site of Key Manufacturer

3 China Leading Players, Market Share and Ranking

3.1 By Revenue of Call Center Speech Analytics, China Market Share by Company, 2018-2023

3.2 China Call Center Speech Analytics Participants, Market Position (Tier 1, Tier 2, and Tier 3)

4 Industry Chain Analysis

4.1 Call Center Speech Analytics Industry Chain

4.2 Call Center Speech Analytics Upstream Analysis

4.2.1 Call Center Speech Analytics Core Raw Materials

4.2.2 Main Manufacturers of Call Center Speech Analytics Core Raw Materials

4.3 Midstream Analysis

4.4 Downstream Analysis

4.5 Call Center Speech Analytics Production Mode

4.6 Call Center Speech Analytics Procurement Model

4.7 Call Center Speech Analytics Industry Sales Model and Sales Channels

4.7.1 Call Center Speech Analytics Sales Model

4.7.2 Call Center Speech Analytics Typical Distributors

5 Sights by Type

5.1 Call Center Speech Analytics Classification

5.1.1 On-premises

5.1.2 Cloud

5.2 By Type, Global Call Center Speech Analytics Consumption Value & CAGR, 2018 VS 2022 VS 2029

5.3 By Type, Global Call Center Speech Analytics Consumption Value, 2018-2029

6 Sights by Application

6.1 Call Center Speech Analytics Segment by Application

6.1.1 Large Enterprises

6.1.2 SMEs

6.2 By Application, Global Call Center Speech Analytics Consumption Value & CAGR, 2018 VS 2022 VS 2029

6.3 By Application, Global Call Center Speech Analytics Consumption Value, 2018-2029

7 Sales Sights by Region

7.1 By Region, Global Call Center Speech Analytics Consumption Value, 2018 VS 2022 VS 2029

7.2 By Region, Global Call Center Speech Analytics Consumption Value, 2018-2029

7.3 North America

7.3.1 North America Call Center Speech Analytics & Forecasts, 2018-2029

7.3.2 By Country, North America Call Center Speech Analytics Market Size Market Share

7.4 Europe

7.4.1 Europe Call Center Speech Analytics Market Size & Forecasts, 2018-2029

7.4.2 By Country, Europe Call Center Speech Analytics Market Size Market Share

7.5 Asia Pacific

7.5.1 Asia Pacific Call Center Speech Analytics Market Size & Forecasts, 2018-2029

7.5.2 By Country/Region, Asia Pacific Call Center Speech Analytics Market Size Market Share

7.6 South America

7.6.1 South America Call Center Speech Analytics Market Size & Forecasts, 2018-2029

7.6.2 By Country, South America Call Center Speech Analytics Market Size Market Share

7.7 Middle East & Africa

8 Sales Sights by Country Level

8.1 By Country, Global Call Center Speech Analytics Market Size & CAGR, 2018 VS 2022 VS 2029

8.2 By Country, Global Call Center Speech Analytics Consumption Value, 2018-2029

8.3 U.S.

8.3.1 U.S. Call Center Speech Analytics Market Size, 2018-2029

8.3.2 By Type, U.S. Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.3.3 By Application, U.S. Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.4 Europe

8.4.1 Europe Call Center Speech Analytics Market Size, 2018-2029

8.4.2 By Type, Europe Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.4.3 By Application, Europe Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.5 China

8.5.1 China Call Center Speech Analytics Market Size, 2018-2029

8.5.2 By Type, China Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.5.3 By Application, China Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.6 Japan

8.6.1 Japan Call Center Speech Analytics Market Size, 2018-2029

8.6.2 By Type, Japan Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.6.3 By Application, Japan Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.7 South Korea

8.7.1 South Korea Call Center Speech Analytics Market Size, 2018-2029

8.7.2 By Type, South Korea Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.7.3 By Application, South Korea Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.8 Southeast Asia

8.8.1 Southeast Asia Call Center Speech Analytics Market Size, 2018-2029

8.8.2 By Type, Southeast Asia Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.8.3 By Application, Southeast Asia Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.9 India

8.9.1 India Call Center Speech Analytics Market Size, 2018-2029

8.9.2 By Type, India Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.9.3 By Application, India Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.10 Middle East & Africa

8.10.1 Middle East & Africa Call Center Speech Analytics Market Size, 2018-2029

8.10.2 By Type, Middle East & Africa Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

8.10.3 By Application, Middle East & Africa Call Center Speech Analytics Consumption Value Market Share, 2022 VS 2029

9 Company Profile

9.1 NICE

9.1.1 NICE Company Information, Head Office, Market Area and Industry Position

9.1.2 NICE Company Profile and Main Business

9.1.3 NICE Call Center Speech Analytics Models, Specifications and Application

9.1.4 NICE Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.1.5 NICE Recent Developments

9.2 Verint

9.2.1 Verint Company Information, Head Office, Market Area and Industry Position

9.2.2 Verint Company Profile and Main Business

9.2.3 Verint Call Center Speech Analytics Models, Specifications and Application

9.2.4 Verint Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.2.5 Verint Recent Developments

9.3 Avaya

9.3.1 Avaya Company Information, Head Office, Market Area and Industry Position

9.3.2 Avaya Company Profile and Main Business

9.3.3 Avaya Call Center Speech Analytics Models, Specifications and Application

9.3.4 Avaya Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.3.5 Avaya Recent Developments

9.4 OpenText

9.4.1 OpenText Company Information, Head Office, Market Area and Industry Position

9.4.2 OpenText Company Profile and Main Business

9.4.3 OpenText Call Center Speech Analytics Models, Specifications and Application

9.4.4 OpenText Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.4.5 OpenText Recent Developments

9.5 Google

9.5.1 Google Company Information, Head Office, Market Area and Industry Position

9.5.2 Google Company Profile and Main Business

9.5.3 Google Call Center Speech Analytics Models, Specifications and Application

9.5.4 Google Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.5.5 Google Recent Developments

9.6 Vonage

9.6.1 Vonage Company Information, Head Office, Market Area and Industry Position

9.6.2 Vonage Company Profile and Main Business

9.6.3 Vonage Call Center Speech Analytics Models, Specifications and Application

9.6.4 Vonage Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.6.5 Vonage Recent Developments

9.7 Genesys

9.7.1 Genesys Company Information, Head Office, Market Area and Industry Position

9.7.2 Genesys Company Profile and Main Business

9.7.3 Genesys Call Center Speech Analytics Models, Specifications and Application

9.7.4 Genesys Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.7.5 Genesys Recent Developments

9.8 Calabrio

9.8.1 Calabrio Company Information, Head Office, Market Area and Industry Position

9.8.2 Calabrio Company Profile and Main Business

9.8.3 Calabrio Call Center Speech Analytics Models, Specifications and Application

9.8.4 Calabrio Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.8.5 Calabrio Recent Developments

9.9 CallMiner

9.9.1 CallMiner Company Information, Head Office, Market Area and Industry Position

9.9.2 CallMiner Company Profile and Main Business

9.9.3 CallMiner Call Center Speech Analytics Models, Specifications and Application

9.9.4 CallMiner Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.9.5 CallMiner Recent Developments

9.10 Almawave

9.10.1 Almawave Company Information, Head Office, Market Area and Industry Position

9.10.2 Almawave Company Profile and Main Business

9.10.3 Almawave Call Center Speech Analytics Models, Specifications and Application

9.10.4 Almawave Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.10.5 Almawave Recent Developments

9.11 AWS

9.11.1 AWS Company Information, Head Office, Market Area and Industry Position

9.11.2 AWS Company Profile and Main Business

9.11.3 AWS Call Center Speech Analytics Models, Specifications and Application

9.11.4 AWS Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.11.5 AWS Recent Developments

9.12 Qualtrics

9.12.1 Qualtrics Company Information, Head Office, Market Area and Industry Position

9.12.2 Qualtrics Company Profile and Main Business

9.12.3 Qualtrics Call Center Speech Analytics Models, Specifications and Application

9.12.4 Qualtrics Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.12.5 Qualtrics Recent Developments

9.13 Talkdesk

9.13.1 Talkdesk Company Information, Head Office, Market Area and Industry Position

9.13.2 Talkdesk Company Profile and Main Business

9.13.3 Talkdesk Call Center Speech Analytics Models, Specifications and Application

9.13.4 Talkdesk Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.13.5 Talkdesk Recent Developments

9.14 Alvaria

9.14.1 Alvaria Company Information, Head Office, Market Area and Industry Position

9.14.2 Alvaria Company Profile and Main Business

9.14.3 Alvaria Call Center Speech Analytics Models, Specifications and Application

9.14.4 Alvaria Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.14.5 Alvaria Recent Developments

9.15 Castel

9.15.1 Castel Company Information, Head Office, Market Area and Industry Position

9.15.2 Castel Company Profile and Main Business

9.15.3 Castel Call Center Speech Analytics Models, Specifications and Application

9.15.4 Castel Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.15.5 Castel Recent Developments

9.16 VoiceBase

9.16.1 VoiceBase Company Information, Head Office, Market Area and Industry Position

9.16.2 VoiceBase Company Profile and Main Business

9.16.3 VoiceBase Call Center Speech Analytics Models, Specifications and Application

9.16.4 VoiceBase Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.16.5 VoiceBase Recent Developments

9.17 Intelligent Voice

9.17.1 Intelligent Voice Company Information, Head Office, Market Area and Industry Position

9.17.2 Intelligent Voice Company Profile and Main Business

9.17.3 Intelligent Voice Call Center Speech Analytics Models, Specifications and Application

9.17.4 Intelligent Voice Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.17.5 Intelligent Voice Recent Developments

9.18 CallTrackingMetrics

9.18.1 CallTrackingMetrics Company Information, Head Office, Market Area and Industry Position

9.18.2 CallTrackingMetrics Company Profile and Main Business

9.18.3 CallTrackingMetrics Call Center Speech Analytics Models, Specifications and Application

9.18.4 CallTrackingMetrics Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.18.5 CallTrackingMetrics Recent Developments

9.19 Five9

9.19.1 Five9 Company Information, Head Office, Market Area and Industry Position

9.19.2 Five9 Company Profile and Main Business

9.19.3 Five9 Call Center Speech Analytics Models, Specifications and Application

9.19.4 Five9 Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.19.5 Five9 Recent Developments

9.20 3CLogic

9.20.1 3CLogic Company Information, Head Office, Market Area and Industry Position

9.20.2 3CLogic Company Profile and Main Business

9.20.3 3CLogic Call Center Speech Analytics Models, Specifications and Application

9.20.4 3CLogic Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.20.5 3CLogic Recent Developments

9.21 CloudTalk

9.21.1 CloudTalk Company Information, Head Office, Market Area and Industry Position

9.21.2 CloudTalk Company Profile and Main Business

9.21.3 CloudTalk Call Center Speech Analytics Models, Specifications and Application

9.21.4 CloudTalk Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.21.5 CloudTalk Recent Developments

9.22 Deepgram

9.22.1 Deepgram Company Information, Head Office, Market Area and Industry Position

9.22.2 Deepgram Company Profile and Main Business

9.22.3 Deepgram Call Center Speech Analytics Models, Specifications and Application

9.22.4 Deepgram Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.22.5 Deepgram Recent Developments

9.23 Gnani.ai

9.23.1 Gnani.ai Company Information, Head Office, Market Area and Industry Position

9.23.2 Gnani.ai Company Profile and Main Business

9.23.3 Gnani.ai Call Center Speech Analytics Models, Specifications and Application

9.23.4 Gnani.ai Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.23.5 Gnani.ai Recent Developments

9.24 Observe.ai

9.24.1 Observe.ai Company Information, Head Office, Market Area and Industry Position

9.24.2 Observe.ai Company Profile and Main Business

9.24.3 Observe.ai Call Center Speech Analytics Models, Specifications and Application

9.24.4 Observe.ai Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.24.5 Observe.ai Recent Developments

9.25 SpeechTech

9.25.1 SpeechTech Company Information, Head Office, Market Area and Industry Position

9.25.2 SpeechTech Company Profile and Main Business

9.25.3 SpeechTech Call Center Speech Analytics Models, Specifications and Application

9.25.4 SpeechTech Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.25.5 SpeechTech Recent Developments

9.26 Speech-I-Ltd

9.26.1 Speech-I-Ltd Company Information, Head Office, Market Area and Industry Position

9.26.2 Speech-I-Ltd Company Profile and Main Business

9.26.3 Speech-I-Ltd Call Center Speech Analytics Models, Specifications and Application

9.26.4 Speech-I-Ltd Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.26.5 Speech-I-Ltd Recent Developments

9.27 Batvoice

9.27.1 Batvoice Company Information, Head Office, Market Area and Industry Position

9.27.2 Batvoice Company Profile and Main Business

9.27.3 Batvoice Call Center Speech Analytics Models, Specifications and Application

9.27.4 Batvoice Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.27.5 Batvoice Recent Developments

9.28 Kwantics

9.28.1 Kwantics Company Information, Head Office, Market Area and Industry Position

9.28.2 Kwantics Company Profile and Main Business

9.28.3 Kwantics Call Center Speech Analytics Models, Specifications and Application

9.28.4 Kwantics Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.28.5 Kwantics Recent Developments

9.29 Speech Village

9.29.1 Speech Village Company Information, Head Office, Market Area and Industry Position

9.29.2 Speech Village Company Profile and Main Business

9.29.3 Speech Village Call Center Speech Analytics Models, Specifications and Application

9.29.4 Speech Village Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.29.5 Speech Village Recent Developments

9.30 Salesken

9.30.1 Salesken Company Information, Head Office, Market Area and Industry Position

9.30.2 Salesken Company Profile and Main Business

9.30.3 Salesken Call Center Speech Analytics Models, Specifications and Application

9.30.4 Salesken Call Center Speech Analytics Revenue and Gross Margin, 2018-2023

9.30.5 Salesken Recent Developments

10 Conclusion

11 Appendix

11.1 Research Methodology

11.2 Data Source

11.2.1 Secondary Sources

11.2.2 Primary Sources

11.3 Market Estimation Model

11.4 Disclaimer

Table 1. Call Center Speech Analytics Consumption Value & CAGR: China VS Global, 2018-2029, US$ Million

Table 2. Call Center Speech Analytics Market Restraints

Table 3. Call Center Speech Analytics Market Trends

Table 4. Call Center Speech Analytics Industry Policy

Table 5. Global Call Center Speech Analytics Revenue by Company, 2018-2023, US$ million, Ranked Based on Revenue in 2022

Table 6. Global Call Center Speech Analytics Revenue Share by Company, 2018-2023, Ranked by Data of 2022

Table 7. Global Call Center Speech Analytics Manufacturers Market Concentration Ratio (CR3 and HHI)

Table 8. Global Call Center Speech Analytics Mergers & Acquisitions, Expansion Plans

Table 9. Global Call Center Speech Analytics Major Companies Product Type

Table 10. Head Office and Area Served of Key Players

Table 11. China Call Center Speech Analytics Revenue by Company, 2018-2023, US$ million, Ranked Based on Revenue in 2022

Table 12. China Call Center Speech Analytics Revenue Market Share by Company, 2018-2023

Table 13. Global Key Players of Call Center Speech Analytics Upstream (Raw Materials)

Table 14. Global Call Center Speech Analytics Typical Customers

Table 15. Call Center Speech Analytics Typical Distributors

Table 16. By Type, Global Call Center Speech Analytics Consumption Value & CAGR, 2018 VS 2022 VS 2029, US$ Million

Table 17. By Application, Global Call Center Speech Analytics Consumption Value & CAGR, 2018 VS 2022 VS 2029, US$ Million

Table 18. By Region, Global Call Center Speech Analytics Consumption Value, 2018 VS 2022 VS 2029, US$ Million

Table 19. By Region, Global Call Center Speech Analytics Consumption Value, 2018-2029, US$ Million

Table 20. By Country, Global Call Center Speech Analytics Consumption Value & CAGR, 2018 VS 2022 VS 2029, US$ Million

Table 21. By Country, Global Call Center Speech Analytics Consumption Value, 2018-2029, US$ Million

Table 22. By Country, Global Call Center Speech Analytics Consumption Value Market Share, 2018-2029

Table 23. NICE Company Information, Head Office, Market Area and Industry Position

Table 24. NICE Company Profile and Main Business

Table 25. NICE Call Center Speech Analytics Models, Specifications, and Application

Table 26. NICE Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 27. NICE Recent Developments

Table 28. Verint Company Information, Head Office, Market Area and Industry Position

Table 29. Verint Company Profile and Main Business

Table 30. Verint Call Center Speech Analytics Models, Specifications, and Application

Table 31. Verint Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 32. Verint Recent Developments

Table 33. Avaya Company Information, Head Office, Market Area and Industry Position

Table 34. Avaya Company Profile and Main Business

Table 35. Avaya Call Center Speech Analytics Models, Specifications, and Application

Table 36. Avaya Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 37. Avaya Recent Developments

Table 38. OpenText Company Information, Head Office, Market Area and Industry Position

Table 39. OpenText Company Profile and Main Business

Table 40. OpenText Call Center Speech Analytics Models, Specifications, and Application

Table 41. OpenText Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 42. OpenText Recent Developments

Table 43. Google Company Information, Head Office, Market Area and Industry Position

Table 44. Google Company Profile and Main Business

Table 45. Google Call Center Speech Analytics Models, Specifications, and Application

Table 46. Google Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 47. Google Recent Developments

Table 48. Vonage Company Information, Head Office, Market Area and Industry Position

Table 49. Vonage Company Profile and Main Business

Table 50. Vonage Call Center Speech Analytics Models, Specifications, and Application

Table 51. Vonage Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 52. Vonage Recent Developments

Table 53. Genesys Company Information, Head Office, Market Area and Industry Position

Table 54. Genesys Company Profile and Main Business

Table 55. Genesys Call Center Speech Analytics Models, Specifications, and Application

Table 56. Genesys Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 57. Genesys Recent Developments

Table 58. Calabrio Company Information, Head Office, Market Area and Industry Position

Table 59. Calabrio Company Profile and Main Business

Table 60. Calabrio Call Center Speech Analytics Models, Specifications, and Application

Table 61. Calabrio Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 62. Calabrio Recent Developments

Table 63. CallMiner Company Information, Head Office, Market Area and Industry Position

Table 64. CallMiner Company Profile and Main Business

Table 65. CallMiner Call Center Speech Analytics Models, Specifications, and Application

Table 66. CallMiner Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 67. CallMiner Recent Developments

Table 68. Almawave Company Information, Head Office, Market Area and Industry Position

Table 69. Almawave Company Profile and Main Business

Table 70. Almawave Call Center Speech Analytics Models, Specifications, and Application

Table 71. Almawave Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 72. Almawave Recent Developments

Table 73. AWS Company Information, Head Office, Market Area and Industry Position

Table 74. AWS Company Profile and Main Business

Table 75. AWS Call Center Speech Analytics Models, Specifications, and Application

Table 76. AWS Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 77. AWS Recent Developments

Table 78. Qualtrics Company Information, Head Office, Market Area and Industry Position

Table 79. Qualtrics Company Profile and Main Business

Table 80. Qualtrics Call Center Speech Analytics Models, Specifications, and Application

Table 81. Qualtrics Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 82. Qualtrics Recent Developments

Table 83. Talkdesk Company Information, Head Office, Market Area and Industry Position

Table 84. Talkdesk Company Profile and Main Business

Table 85. Talkdesk Call Center Speech Analytics Models, Specifications, and Application

Table 86. Talkdesk Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 87. Talkdesk Recent Developments

Table 88. Alvaria Company Information, Head Office, Market Area and Industry Position

Table 89. Alvaria Company Profile and Main Business

Table 90. Alvaria Call Center Speech Analytics Models, Specifications, and Application

Table 91. Alvaria Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 92. Alvaria Recent Developments

Table 93. Castel Company Information, Head Office, Market Area and Industry Position

Table 94. Castel Company Profile and Main Business

Table 95. Castel Call Center Speech Analytics Models, Specifications, and Application

Table 96. Castel Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 97. Castel Recent Developments

Table 98. VoiceBase Company Information, Head Office, Market Area and Industry Position

Table 99. VoiceBase Company Profile and Main Business

Table 100. VoiceBase Call Center Speech Analytics Models, Specifications, and Application

Table 101. VoiceBase Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 102. VoiceBase Recent Developments

Table 103. Intelligent Voice Company Information, Head Office, Market Area and Industry Position

Table 104. Intelligent Voice Company Profile and Main Business

Table 105. Intelligent Voice Call Center Speech Analytics Models, Specifications, and Application

Table 106. Intelligent Voice Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 107. Intelligent Voice Recent Developments

Table 108. CallTrackingMetrics Company Information, Head Office, Market Area and Industry Position

Table 109. CallTrackingMetrics Company Profile and Main Business

Table 110. CallTrackingMetrics Call Center Speech Analytics Models, Specifications, and Application

Table 111. CallTrackingMetrics Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 112. CallTrackingMetrics Recent Developments

Table 113. Five9 Company Information, Head Office, Market Area and Industry Position

Table 114. Five9 Company Profile and Main Business

Table 115. Five9 Call Center Speech Analytics Models, Specifications, and Application

Table 116. Five9 Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 117. Five9 Recent Developments

Table 118. 3CLogic Company Information, Head Office, Market Area and Industry Position

Table 119. 3CLogic Company Profile and Main Business

Table 120. 3CLogic Call Center Speech Analytics Models, Specifications, and Application

Table 121. 3CLogic Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 122. 3CLogic Recent Developments

Table 123. CloudTalk Call Center Speech Analytics Company Information, Head Office, Market Area and Industry Position

Table 124. CloudTalk Company Profile and Main Business

Table 125. CloudTalk Call Center Speech Analytics Models, Specifications, and Application

Table 126. CloudTalk Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 127. CloudTalk Recent Developments

Table 128. Deepgram Company Information, Head Office, Market Area and Industry Position

Table 129. Deepgram Company Profile and Main Business

Table 130. Deepgram Call Center Speech Analytics Models, Specifications, and Application

Table 131. Deepgram Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 132. Deepgram Recent Developments

Table 133. Gnani.ai Company Information, Head Office, Market Area and Industry Position

Table 134. Gnani.ai Company Profile and Main Business

Table 135. Gnani.ai Call Center Speech Analytics Models, Specifications, and Application

Table 136. Gnani.ai Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Table 137. Gnani.ai Recent Developments

Table 138. Observe.ai Company Information, Head Office, Market Area and Industry Position

Table 139. Observe.ai Company Profile and Main Business

Table 140. Observe.ai Call Center Speech Analytics Models, Specifications, and Application

Table 141. Observe.ai Call Center Speech Analytics Revenue and Gross Margin, US$ Million, 2018-2023

Methodology/Research Approach

This research study involved the extensive usage of both primary and secondary data sources. The research process involved the study of various factors affecting the industry, including the government policy, market environment, competitive landscape, historical data, present trends in the market, technological innovation, upcoming technologies and the technical progress in related industry, and market risks, opportunities, market barriers and challenges. The following illustrative figure shows the market research methodology applied in this report.

Research Programs/Design

Historical Data (2015-2019)	Industry Trends Competitive Landscape By Company Expansion Mergers and Acquisitions Market Segment by Type by Application By Regions/ Geography	Value Status and Outlook Value for Major Players Market Share Growth Rate Present Situation Analysis Value Market Share Growth Rate Present Situation Analysis
Influencing Factors	Market Environment Government Policy Technological Changes Market Risks	Market Drivers Growing Demand of Downstream Reduction in Cost
Market Forecast (2021-2026)	Overall Size by Type by Application By Regions/Geography	Key Data (Value) Market Share Growth Rate CAGR (2021-2026)

Market Size Estimation

Top-down and bottom-up approaches are used to validate the global Voluntary Carbon Offset market size market and estimate the market size for Company, regions segments, product segments and Application (end users).

The market estimations in this report are based on the marketed sale price of Voluntary Carbon Offset (excluding any discounts provided by the player, distributor, wholesaler or traders). The percentage splits, market share, and breakdowns of the product segments are derived on the basis of weights assigned to each of the segments on the basis of their utilization rate and average sale price. The regional splits of the overall Voluntary Carbon Offset market and its sub-segments are based on the percentage adoption or utilization of the given product in the respective region or country.

Major Company in the market is identified through secondary research and their market revenues determined through primary and secondary research. Secondary research included the research of the annual and financial reports of the top Company; whereas, primary research included extensive interviews of key opinion leaders and industry experts such as experienced front-line staff, directors, CEOs and marketing executives. The percentage splits, market share, Growth Rate and breakdowns of the product markets are determined through using secondary sources and verified through the primary sources.

All possible factors that influence the markets included in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The market size for top-level markets and sub-segments is normalized, and the effect of inflation, economic downturns, and regulatory & policy changes or other factors are not accounted for in the market forecast. This data is combined and added with detailed inputs and analysis from Market Intellix and presented in this report

The following figure shows an illustrative representation of the overall market size estimation process used for this study.

Market Breakdown and Data Triangulation

After complete market engineering with calculations for market statistics; market size estimations; market forecasting; market breakdown; and data triangulation, extensive primary research was conducted to gather information and verify and validate the critical numbers arrived at. In the complete market engineering process, both top-down and bottom-up approaches were extensively used, along with several data triangulation methods, to perform market estimation and market forecasting for the overall market segments and sub-segments listed in this report. Extensive qualitative and further quantitative analysis is also done from all the numbers arrived at in the complete market engineering process to list key information throughout the report.

Data Source

Secondary Sources

Secondary sources include such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, etc. This research study involves the usage of widespread secondary sources, directories, databases such as Bloomberg Business, Wind Info, Hoovers, Factiva (Dow Jones & Company), and TRADING ECONOMICS, and News Network, statista, Federal Reserve Economic Data, annual reports, BIS Statistics, ICIS; company house documents; CAS(American Chemical Society); investor presentations; and SEC filings of companies. Secondary research was used to identify and collect information useful for the extensive, technical, market-oriented, and Hospitals study of the Voluntary Carbon Offset market. It was also used to obtain important information about the top companies, market classification and segmentation according to industry trends to the bottom-most level, and key developments related to market and technology perspectives.

Market Size	Segmental value Geographic Penetration Product Adoption Rate for Different market	Journals, Websites, and Press Releases Annual Reports and SEC Filings Company Websites and Press Releases Public and Paid Databases Market Intellix Data Repository
Market Position of Top Company	Product Financials Geographic value Mix Total Company value Business/Segmental value Mix
Qualitative Analysis	Influence Factors Market Potential Market Risks and Opportunities Industry Trends Geographical Features Government Policies	Company Websites and Press Releases Public and Paid Databases Annual Reports Industry Associations Market Intellix Data Repository

Primary Sources

In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side include product Company (and their competitors), opinion leaders, industry experts, research institutions, distributors, dealer and traders, as well as the raw materials suppliers and producers, etc.

The primary sources from the demand side include industry experts such as business leaders, marketing and sales directors, technology and innovation directors, supply chain executive, end use (product buyers), and related key executives from various key companies and organizations operating in the global market.

Primary research was conducted to identify segmentation Type, product price range, product Application, key Company, raw materials supply and the downstream demand, industry status and outlook, and key market dynamics such as risks, influence factors, opportunities, market barriers, industry trends, and key player strategies.

Key Executives Interviewed

Key Data Information from Primary Sources

Primary Sources	Parameters	Key Data
Market Segments(by Application, by Type)	Value by Type Status and Forecast Value by Application Value by Regions, Status and Forecast (2021-2026)	Value Market Share by Type Value Growth Rate by Type Value by Application Percentage and Growth Rate by Application Value Growth Rate and Market Share by Regions Market Size Status and Forecast (2021-2026)
Total Market	Overall Size, Status and Forecast	Market Size Status and Forecast (2021-2026)